Accountability to Affected People: A Review of Approaches and Practices in the Swiss Solidarity Funded Response to the Nepal Earthquake

This review analyses the approaches used by the 10 Swiss NGOs currently implementing projects in Nepal post-earthquake with Swiss Solidarity funds to enhance accountability to affected people (AAP) in their programmes. It seeks to gain the perceptions of affected people and their preferences for information dissemination and communication. The review focused on the key commitments to information sharing, ensuring engagement in decision making, listening to communities and complaints handling. The responsiveness of organizations to community feedback and the barriers to this were reviewed. Consultations with affected communities were undertaken in four field locations, the purpose of which were to understand the views and preferences of different groups within each community.